We can help you remotely over the Internet in two ways.

Temporary access with you present to admit us.  This is called our Teamviewer QuickSupport tool. The Teamviewer QuickSupport tool does not install on your computer, it sets up the session and terminates when the session is over.

Click here to run Teamviewer QuickSupport:  https://get.teamviewer.com/e4tdk3r

Access at will.  You do not have to be in front of your computer.  We can go on and perform maintenance and troubleshooting if you aren’t there.  We only do this work with your advance approval or as part of a maintenance contract.  This is called our Teamviewer Host tool.  Many clients find this option more convenient so we can quickly assist them without any advance setup requirements.  When we are connected, Teamviewer Host opens a window that lets you know we’re connected.  It is NOT anonymous.  The majority of our clients are set up on Teamviewer Host.

Click here to run Teamviewer Host:  https://get.teamviewer.com/79d8hep