Testimonials
Stephill's immediate response to any problem 24/7 is invaluable to our firm. In addition, the problems are quickly identified and corrected.
Recently we lost an entire 3 years worth of Outlook files on one of our PCs. The files contain very sensitive and important information. Stephill immediately responded and restored the files, and the data was recovered.
Our firm is an audit and forensic accounting operation. We have many sensitive and confidential files on our server and network. Our clients require complete confidentiality. Prior to engaging the services of Stephill we were not adequately protected. Many security issues and data storage matters were not addressed by our firm, simply because we did not know better, until Stephill came aboard and explained the risks and dangers. We now can rest assured knowing that our data is safe.
B C Compliance Group, LLC. Ed Botti.I have used David and Stephill Associates for many years. I don't really have one specific experience because every time i have need service it has always been first rate in getting me out of a jam, fixing problems, providing guidance on software and hardware issues, and supplying general advice.
I am not tech savvy and I'm sure it shows! Stephill however always provides patient and personable service. Their ability to get it right the fist time, every time keeps me coming back.
Glenn LambertWe at Churchills of Mount Kisco felt that the services provided were professional and accurate.
We truly appreciated the fact that Stephill Associates dropped everything they were doing to help us with our very urgent matter.
The biggest benefit provided by Stephill was getting our surveillance video downloaded to a DVD for the authorities to review.
We do not feel you need to improve any customer service skills. Under the very challenging circumstances Stephill was able to rise to the occasion.
Lori Land Churchills of Mount KiscoDuring construction of our new Beverly Hills Rodeo Drive store, Stephill alerted us to slowing
construction activity. They stepped into the breach as informal project managers, well beyond
their technology role, ensuring the trades got the job done. This meant the store could open
in time for the holiday season. They did what was best for us, their client, and we appreciate that!
Our system scaled well with our growth from a local store and office to a nationwide retailer. An employee can visit the store in Beverly Hills and know how to use the phones and network as if they were still in NY. The phones are easy to use, as is the e-mail system.
We look forward to working with Stephill to put together a cost-effective support and maintenance plan now that the project work is completed and our new store is open. Satyajit Bose Former CFO Fred Leighton, LLC
The single most important feature of your service is that you treat my business the way you want your business treated. You make recommendations to me based on how you would want to run your business.
Although no one likes to hear about it, installations are not always "smooth." In a recent installation that you did for me, there was one case - not because of any shortcomings on Stephill's part, but because of the product. You stuck out the install with a cheerful demeanor and it was resolved in large part because of your knowledge of my network.
Because of your suggestion, I now have a backup and disaster recovery system in place that lets me sleep at night and not worry about loss of data or productivity.
Because of my background as an engineer, I consider myself fairly good at doing my own computer work. However, as Vice President of Operations, I do not have the time to do it. David Streit, Principal, and his colleague Renwei Lee, bring years of experience, a broad knowledge base, outside vendors and contacts, and an exuberant attitude to the table. He has made suggestions that have saved me time and money and freed me up to focus on my business, not the business infrastructure. Thank you, David!
Terence Ward Vice President of Operations Meramak Bankcard, Inc.Stephill has proven to me they can solve almost any problem related to PCs, networks, and phones that other providers cannot do. They have the uncanny ability to work through different scenarios to uncover the root of the problem. It is what I would describe as an ‘inside/out’ approach, or a process of elimination they use to isolate and solve the problem!
Over the past four years Stephill has helped me significantly upgrade my computer systems for my career counseling practice. The firm has ordered and upgraded laptops and peripherals for my wife and daughter. This included a wireless network for home and office that all family members can access. Chip Conlin Career Counselor
When the hard drive failed in our peer network host PC, Stephill came on-site in the evening and had us running the next day with a new PC. He set us up with a new backup system, on-site and off-site, so we no longer faced the risk of losing our data. We were so relieved! Our business depends on reliable connectivity, and Stephill keeps our business technology functioning smoothly!
We had a thorny problem with our contact management database software that was driving us crazy! Stephill knew the exact fix we needed to install. Not only did they solve the problem, they installed other software improvements that increased our productivity immensely. They are up-to-date on the latest software and updates – so we don’t have to be!
We are so relieved we finally have a consultant whom we can count on to take care of any issue that arises. The peace of mind I feel now is worth its weight in gold. Not only do we now have a network that is finally running at optimum efficiency, I know that when and if a problem arises, I can count on Stephill to fix it. We’re completely secure in going to Stephill with all of our questions and concerns about both hardware and software, knowing they offer an incredible amount of expertise. I don’t know what we would do without them—we went through four consultants until we got to Stephill. Peace of mind—that’s the biggest benefit we received. Victoria Adams Membership Director Technology Managers Forum, Inc.
All businesses large and small must continually upgrade and maintain the health of their information systems. This process can be disruptive to the flow of work. Stephill makes this process a pleasure. They are up-to-date on new software developments and hardware trends. Their usual extra dollop of cheerful goodwill makes the technology medicine go down just a little bit easier. Priscilla Tate Founder and President Technology Managers Forum, Inc.
